After-sales support

The key to increased productivity

SAI support its high quality product range with a range of back up services to ensure that customers get the 'around the clock' time and quality of service. In addition, SAI offer full repair services on SAI motors gearboxes and brakes all over South Africa.

Additional services include preventive maintenance, emergency repairs, service contracts / agreements, and customer training.

Repairs conducted by SAI carry the same warranty as new equipment, thus underlining the quality of the service. The field service is available to customers as an on-site and around the clock emergency service. The company’s workshop service covers the repair of motors, gearboxes and brakes.

The quality of SAI service is guaranteed through special dedicated equipment and professionally trained staff. SAI technical staff receives training on an ongoing basis with some of the team members being trained by SAI head quarter specialized technicians.